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Design Systems: Unlocking Saas Product-Led Growth With UX cover

Design Systems: Unlocking Saas Product-Led Growth With UX

By Design System, Product, Product Led Growth, UX

An open book and tablet with design objects visible

We all know the importance of good user experience when it comes to growing a successful software as a service (SaaS) product. But pushing beyond good UX and into great UX for your product requires more than just tweaking design elements here and there. It requires an understanding of user behavior and an understanding of how best to engage users in meaningful ways. That’s where design systems come in!

Design systems are a powerful tool that enables teams to create consistent, effective experiences across all platforms and formats. At the same time, they help teams understand the larger design patterns they need to grow their products.

In this article, we’ll explore how you can unlock the potential of your SaaS product with the power of design systems, what benefits they bring to the table, and ultimately how you can use them to take your product-led growth efforts to the next level!

What is a design system?

Have you heard about design systems yet? They’re unifying forces behind great UX, driving smoother product development and enabling faster product iteration. But what exactly are they?

At their root, design systems are living documents that serve as the single source of truth for all your design decisions. From there, they bring together component libraries, user flows and interaction patterns to create an integrated set of design standards. This not only provides a consistent look and feel but also ensures that your designs remain true to brand standards. Plus, it simplifies the process for teams working on different products/versions.

In a nutshell: Design systems are a powerful way to drive product-led growth. Not only will they give your SaaS product a consistent look and feel while allowing rapid iteration over time, but they’ll also strengthen team collaboration and help you reach new heights with your user experience!

Benefits of design systems

If you want to unlock product-led growth for your SaaS product, design systems are the way to do it. A design system is a set of libraries, tools, and guidelines that help create a consistent user experience across the product’s user interface. When implemented correctly, this can supercharge your SaaS product’s growth.

Graphic with charts showing performance scores

Design systems have various advantages for SaaS companies, allowing them to:

  • Streamline their development processes by increasing the efficiency and speed of their workflows.
  • Optimize customer journeys with intuitive navigation and UI elements so users can easily understand how to use each feature of your product.
  • Measure success through analytics and data tracking so you can make informed decisions on how to improve user experience.
  • Build trust with existing customers as they will be familiar with the consistent user experience every time they use the features of your product.

So whether you are in the early stages of designing a new SaaS product or revamping an existing one, investing in an all-inclusive design system should be at the forefront of your development strategy.

Elements of a UX design system

You may not know this, but UX design systems are the key to creating an optimized Saas product-led growth strategy. In a design system, each element has a specific purpose. Let’s take a look at what those elements are:

Design principles

Design principles define the overall philosophy behind the product. These can help guide decision-making and ensure that product features are always aligned with overarching goals.

UI/UX patterns

Design patterns define how users interact with the product—they provide a consistent interface across all user channels. This could include things like buttons, menus, forms, and other common UI/UX components.

Image of colored shapes

Style guide

The style guide sets the tone for esthetic consistency, outlining everything from typefaces and color palettes to image sizes and placement. All these details help define the visual representation of the brand in all of its touchpoints.

In addition to these elements, there should also be guidelines in place which outline how to use them together. This way, everyone involved knows what is expected of them when building out the product. By leveraging all of these components as part of your SaaS product-led growth strategy you can make sure that you are always providing an amazing user experience!

Best practices for establishing a design system

You may not know it, but using a design system can be a major boon for your SaaS product-led growth. A design system helps your product look and feel like the same product, no matter which device you’re using. On top of that, it helps keep costs down in the long run since you can reuse components across different platforms.

So what techniques can you use to establish an effective design system? Here are some of the best practices:

Start small

Rather than taking on too much too soon by creating a design system all at once, start out small. Focus on developing a library of core UI components that are shared across multiple projects; then, once those components have been deployed and tested in production, you can expand the system to include more reimagined elements.

Keep your design system evergreen

Maintain your design system through regular documentation and testing of existing components—and add new ones as technology and user behavior evolves over time. Think about how color palettes change from year to year or how new trends emerge in UX design; you want to be sure that your design system is always up-to-date with the latest industry trends and best practices.

Educate your team

Make sure everyone on your team is properly educated about how to use the design system correctly. Otherwise, it’s all for naught! Depending on the size of your team, you might consider having dedicated training sessions with detailed documentation on how to use each UI component correctly.

Young professionals sitting around a table viewing a graphic on a monitor

By following these best practices when establishing a design system, you’ll be able to create an efficient way for users to interact with your SaaS.

Increasing consistency and scalability with design systems

With the rise of digital products, it has become important for companies to provide a consistent user experience across all platforms and devices. This is where design systems come in.

Design systems are collections of reusable components and styles, organized into a library that can be used and adapted to create new designs more quickly and efficiently. By giving developers and designers a framework to work within, design systems facilitate collaboration across teams and help ensure consistency of product design.

This makes them great for SaaS products. They make the process of scaling easier by allowing designers to quickly create new user interfaces in line with the existing visual language. Design systems also encourage innovation by giving developers more flexibility to experiment with new ideas while keeping the product on-brand.

Design systems can be incredibly powerful tools for growing your SaaS product – so why wait? Take advantage of this technology today!

Examples of successful product-led growth: Companies using design systems

You may not know this, but many of the world’s most successful SaaS companies are using UX design systems to achieve product-led growth. In fact, these carefully planned and tested design systems are allowing these businesses to quickly iterate on their products while also increasing customer engagement, reducing development costs, and ensuring reliable user experience across a wide range of digital platforms.

Here are a few examples of SaaS companies that have experienced success from using UX design systems in their products:

With Intelligence (HFM & Fundmap)

Their design system promotes efficiency in the design and development process. By providing a library of pre-built design components and patterns, designers, and developers can quickly and easily create new screens and features, saving time and reducing errors. The design system also promotes increased collaboration between team members, as everyone is working from the same set of guidelines.

6sense

By creating and implementing a custom design system, 6sense was able to speed up the engineering process from four weeks down to two days. This meant faster delivery of new features while also reducing platform errors and the need for expensive fixes. In addition, thanks to its organized structure, people were better able to find the components they needed without wasting time searching through code bases or manual documents – saving them valuable time in the long run!

Atlassian

Thanks to the use of an enterprise-level UX design system, Atlassian was able to ensure consistent user experience across multiple platforms. This not only saved them development time but also improved customer satisfaction, leading to increased user loyalty and revenue growth.

Logo for Atlassian

Ultimately, with UX design systems at your disposal, you can unlock product-led growth and gain a competitive advantage in the long run, quite like Atlassian did.

Final thoughts

In conclusion, it’s time for SaaS product-led growth to unlock its potential with UX design systems and have the user experience at its core. Design systems allow for greater collaboration between teams, faster time-to-market for product design, and a more consistent user experience. With a robust design system in place, teams are able to pre-empt customer usage and create an improved user experience.

Design systems are the key to success for product-led growth. With a well-thought-out system, your SaaS product can go from serviceable to standout, and your brand will be the one to watch!

Want to learn more? Feel free to reach out

How to build Design Systems to Scale

By AI, Design, User Experience

In our ever-growing tech world, we need the design to scale as fast as other aspects of that world do. But design doesn’t scale easily since it’s a mixture of art and science, form and content. So how to achieve this?

Design Systems can be the answer.

Let’s dive deeper into this and see what they are and how they can help scale design.

Anyone who has ever played with Lego can understand what a design system is. It’s basically a Lego-like method+process that product teams need to make design and development more consistent. In fact, a lot of folks have already come to the idea that they need design systems. 69% of enterprise companies either use a design system or are currently working on one.

The core benefit of design systems is that they help establish consistency between the design and development processes and eliminate repetitive work. In a design system, everything starting with design patterns and ending with code references for each little bit of design are being documented. As a result, design and development go hand in hand.

If this still sounds unfamiliar to you and you still cannot grasp the idea of design systems, just take a look at Google, Spotify, Atlassian or any other big brand. They have got their very own design systems.

When Spotify’s Design Director Stanley Wood joined the design team in 2012, he was shocked at the lack of consistency between Spotify’s products and features from the design perspective. And since a redesign didn’t solve the problem, he decided to find a better solution. He knew that a team of distributed designers that is spread across different time zones should have a chance to work together to create a coherent experience.

So, in 2014 GLUE (a Global Language for a Unified Experience) came into life as Spotify’s Design Language System. It is available throughout the company and it has helped align design across all design teams within the company.

Spotify guidelines graphic

Version 1 of Spotify’s Guidelines | Stanley Wood

Google’s Material Design is another successful design system. Note that it evolved over the last few years to become what it is today. And it’s still evolving. Do you remember how in 2011, Gmail was redesigned with flatter buttons? Then in 2012, Google Now introduced layered “cards.” These elements are now all formalized under Material design but those design upgrades back then were a part of a larger, very purposeful and deliberate process.

What has been most impressive is Google’s ambition to unify the design across a set of varied products. Hence, Material Design can serve as proof that design is POSSIBLE to scale.

Material Design introduction graphic

https://material.io/guidelines/#introduction-principles

But how?

Well, there are a few steps you would want to take to be able to build a design system to scale. Here you go:

  1. Check if you really need a design system

There is always the possibility that you might be carried away by the trends, the hype. A lot of us often start looking for solutions for non-existent problems. Yes, this does happen. But then, it turns out that we have not checked the problem yet. So, if a simple redesign will work for you, then there is most probably no need for coming up with a design system.

The idea is that you should really do your homework and see if your company needs it or not. Building a design system or outsourcing it to a design and development company will take time and money. Estimate your needs properly before allocating resources to building a design system.

  1. Make sure your people know what to expect

Not everyone understands the value that design systems provide. So, your responsibility will be to teach your team what a design system is and how it can help make work easier. Be the influencer, the trend-maker in your company. Call it whatever you want.

If you have decided to build a design system, the company is going to pay for it. So you might want to make sure all the stakeholders are positive about the idea. With this in mind, maybe it’s worth involving someone from your team who has done this before or has helped someone earlier to build a design system? Think about it!

  1. Develop a game plan

Remember the famous quote? “By failing to plan, you are planning to fail.” It seems obvious that you need a game plan but a lot of people don’t plan the work in advance and then they get into trouble due to unexpected circumstance or force majeure. Of course, you cannot foresee a force majeure but you can at least have plan B if it happens.

So, basically, the idea is that you need to define your mission or goal or a set of values and go for them. Each company has got its own industry-specific challenges, so take your time to evaluate the situation, explore the opportunities, the pain points for your team and customer in order to build the right system for your needs. And most importantly, focus on creating a design system that is consistent and scalable.

  1. Review and adopt best practices

Don’t start from scratch, it might take too much time and resources. Review existing design systems and see which one is closer to your vision. Many companies have made their design systems publicly available. So, why not take a look at them?

  1. Conduct a UX/UI audit

You are conducting a UX/UI audit to know what you are working with. This whole thing is pretty much about documenting what exists. This can be time-consuming, but the game is worth the candle since through a UX/UI audit you will discover:

  • Why conversions are low
  • How to improve onboarding
  • Why retention rates might be low

In other words, you will get a clearer understanding of who is using your product and what problems they are facing. After the audit, you will come up with improvement strategy based on the things you have learned.

Material menu active states demonstration

  1.  Do it little by little

A design system is not a project, it’s more of a product. Hence, it needs to evolve and become more refined. It’s a living document. Make sure your design system has got a roadmap and all product-related stuff. Take it through a few iterations, talk to your team to clarify what’s coming next, and then set a new list of problems that you will be solving. Iterate as much as possible until you come up with something that makes sense.

Because even miracles take a little time animated gif

  1.  Stay organized

Creative people love the chaos but it should not be the case here. Document everything! Sounds simple, right? But it’s sometimes really hard to do things the “neat and clean” way rather than the “quick and messy” way. Staying organized reduces clutter in email or Slack and helps keep the team sane and happy. Otherwise, you might end up where you started – chaotic styles everywhere!

Most importantly, know where you will be storing all your creations and how you are going to make them accessible to your team members.

Conclusion

As soon as you feel the need to have a design system for your company, you will want to jump into building one. If you are going to do that in-house, then make sure you communicate with your peer designers and take into account the above steps to build the best possible design product ever. And if you are thinking about delegating the work to another company, then make sure to choose a team that knows how to do it right.